Why Us

Patient Survey

In order for us to find out how we measure up to our own standards, a recent survey was conducted among our existing patients.

We’ll let the facts speak for us…

90% of our new patients are referred from other existing patients …That makes US smile!!

100% of the patients surveyed stated they never had to wait more than 5-10 minutes for their appointments. We have a great deal of respect for our patients and their very busy lives. We place a high emphasis on time efficiency. Our patients appreciate being seen on time and getting to their next commitment on time!

98% of our patients made some reference to the fact that when they come to visit us, they feel happy, warm and welcome, like they are visiting old friends. We feel the same way!!

100% of the patients surveyed who had major cosmetic or appearance-enhancing treatments, stated that were completely satisfied with the results and that they wished they had made that investment in themselves years ago!

Patient Reviews

 

*“The best dental experience I ever had was… when I came to Dr. Frasier’s office.”

“Honestly – I was always afraid to go to the dentist – even dreaded it terribly! Not here…I enjoy coming and seeing everyone as well as getting my teeth worked on. Dr. Frasier and his staff make me feel like I’m the only patient they have when I am here and I appreciate that. They always have kind things to say and make me feel better if I have had a bad day. They make me smile! All of the staff makes me feel great. I never feel rushed.”

“I have had 5 dentists in my lifetime and there has not been another that has all the pieces together like Dr. Frasier. The pieces are…the staff, the staff’s personalities, the dentist’s abilities, his dedication, caringness and personality. Coming in the first time, I knew I had found the correct place for me.”

“I am so comfortable and pleased with the office and staff of Forest Creek Family Dental Care that I don’t have any problems, challenges or fears. All of the staff’s interactions seem well orchestrated. I am quite observant of the workings of a dental office (since I’m a retired dentist) and quite critical of treatments. As I have observed the office procedures of Dr. Frasier and his staff, I find that there is very little to improve. Please continue doing what you are doing. It is working for you!”

"My (dental treatment) process was long, but Dr. Frasier and his staff made me feel really comfortable and made everything go very smoothly.  I was confident in Dr. Frasier’s ability to take care of the situation. He was very caring and kind during this process.”

“There’s a side of every person’s smile that’s irresistible. Dr. Frasier and his team work to reveal that side!”

“I’ve never been anywhere that made me enjoy my regular dental visits. But I really look forward to seeing everyone at this office because they make me feel so good about myself.”

“When I look in the mirror, I used to avoid looking at my mouth. I was so self-conscious. Since coming to Forest Creek for personalized treatment, I feel like a new person.”
 

“I used to look in the mirror and think… I have too many fillings and too much of an overbite. It took me awhile to be open to the suggestions…but now…I’m SO glad I did this!”

“The Forest Creek Dental staff so friendly, I felt like an old friend on my very first visit.”

“The atmosphere is very relaxing.”

“During a procedure, he’s always checking in with me to see that I’m “ok”.

“Dr. Frasier is very, very patient.”

“Patients are treated by Dr. Frasier with warmth, sincerity and great interest in the person. His interaction is professional and glossed with calmness.”

“Always professional with the caring kindness of an old friend.”

“I’m always greeted by name.”

"I'm always greeted by name and the staff always remembers personal aspects about everyone…not just the same generic questions to everyone.”

“I look forward to talking with Dr. Frasier and staff every time I get the chance. Each time I come here, I have a good experience because of that.”

"They are very service-oriented. They are efficient and have short waiting times for the appointments.”

“I pick up magazines in the waiting room and I can never get all the way through an article because they’re always ready for me.”

“Patients don’t wait long – they are called sometimes even before they sit down.”

“They give explanations in detail. They are very thorough and reassuring.”

“Wow, it’s amazing how Dr. Frasier gives the people first-class results.”

“Kids feel welcome and like to come to the dentist.”

*“The hygienists and dental assistants always have a warm greeting. They are always interested in hearing updates from the patient and are always very encouraging to the kids.”

“Dr. Frasier is so soft spoken and calm, great for a dentist. He always talks to the kids and includes them.”

“I get nervous sometimes when I go to the doctor or dentist. Sometimes I don’t hear things right the first time. They are really good at answering my same questions over and over. They have patience.”

“Dr. Frasier treats his patients, no matter what age they are, as if each one is special.”

“For me, he is tops. I love his gentle personality.”

“Dr. Frasier is always concerned and very approachable.”

“Dr. Frasier makes you feel so welcome and at ease…like you have been friends forever…he really appreciates you as his patient!”

*The process was long, but Dr. Frasier and his staff made me feel really comfortable and made everything go very smoothly. I was confident in Dr. Frasier’s ability to take care of the situation. He was very caring and kind during this process.”

*“I receive honest, helpful comments concerning my needs, fears, concerns and any payment issues.”

“I’m always greeted with a sincere smile. There’s nothing like a sincere smile to help you relax.”

“When I am escorted to the treatment area, I am most often greeted with exuberance. The interaction is with warmth and pleasure.”

“The competence of the hygienists played an important part on my decision to switch to Forest Creek Family Dental Care.”

“Patients are always greeted with smiles and welcoming words, assured as to how quickly they will be seen.”

*“Why do I love these people? To me they are honest and amazing stories of real families. They are full of understanding and helpful answers. They want to know where you’ve been, where you want to go and find a way to help you get there.”

The staff was great in encouragement and building my confidence. After the process was complete, it was great to come in for a cleaning and have a perfect exam on my teeth!”

“The whole experience from start to finish was like nothing I’ve ever experienced. They really know what they’re doing.”

Dr. Frasier always has time to be friendly and never seems to be hurried. He always remembers things about your kids, etc. This is the mark of efficiency. ”

“They work together and communicate well.”

“People that come here will see friends working together in the same office. Patients can see and feel that vibe among the staff.”

“Many of the patients leave feeling better than they expected. Even the children look better than expected leaving a dentist’s office. Children feel the effects of the kindness and smiles.”

 

“Honestly – I was always afraid to go to the dentist – even dreaded it terribly! Not here…I enjoy coming and seeing everyone as well as getting my teeth worked on. Dr. Frasier and his staff make me feel like I’m the only patient they have when I am here and I appreciate that. They always have kind things to say and make me feel better if I have had a bad day. They make me smile! All of the staff makes me feel great. I never feel rushed.”